Knotted Dog

Description

Delivery
• Nationwide Delivery Available (South Africa)
• R99 Delivery for small items (under 15Kg/vol)
• Free pick-up from Sotran stores (confirm your order is ready before collecting)
• Gauteng furniture deliveries are calculated by distance at checkout
• Main Area Delivery (for large items Outside Gauteng) from R795 to R1195 Maximum (Unlimited Quantity)
• Main Delivery Areas: Warmbaths, Nylstroom, Potgietersrus, Pietersburg, Rustenburg, Orkney, Klerksdorp, Potchefstroom, Witbank, Middelburg, Nelspruit, White River, Bloemfontein, Virginia, Welkom, Kroonstad, Durban, Pietermaritzburg, Cape Town, Kimberly, Beaufort West, Worcester, Simonstown, Strand, Somerset West, Stellenbosch, Franschhoek, Paarl, Dermansdorp, Jeffreys Bay, George, Mossel Bay, Knysna, Plettenberg Bay, Port Elizabeth, Uitenhage, East London, King Williams Town and Queenstown.
• Remote Area Delivery Available, estimate calculated at checkout based on location & items purchased, the delivery cost may increase or decrease. (contact a sales assistant for price review – Warren: 084 424 3612)
• Remote Delivery Areas all areas excluding Gauteng and the above-listed areas.
Free delivery promotions (if available) can end at any time without notice – Free delivery (if available) only includes Gauteng and the above listed “Main Areas”
“Remote Areas” are not included in free delivery promotions.
“Free Delivery” (if available) does not include sale items or backorder items. Some coupon codes may not be combined with free delivery.

Online Payment Options
• Card Payments – Visa & MasterCard
• EFT – Direct Payments to Sotran’s Bank Account
• Mobicred (Credit) – Get it on Credit, 6-24 Months to Pay
Choose PayFast at Checkout – Apply at www.Mobicred.co.za
• Buy Now, Pay Later – Payflex lets you get what you need now, but pay for it over 4 installments (NO INTEREST!)
You pay 25% upfront, then three payments of 25% over the following 6 weeks. Choose Payflex at Checkout
• Credit – Apply for credit via FinYou – Click here

Refunds & Exchanges 
• Exchanges for online purchases can be arranged within 7 days of the purchase date under certain conditions.
• Delivery charges are not refundable unless Sotran is at fault.
• Furniture purchases carry a one-year warranty for manufacturing faults and may be subject to wear and tear value deduction in the case of long-term replacements.
• Fair use policy applies – (Must be used as intended – No direct sunlight or rain)

Backorders & Order Products
Listed prices will change when ordering a product that is not currently in stock as the Rand/USD exchange rate and shipping cost change daily and affect pricing.

Product Listing Details
Pictures are “reference only” and may not be of the actual product, most of our products are hand-made unique items any my differ from the pictures slightly.
Sizes may also differ slightly – bigger or smaller +- 5cm on small items and +- 20cm on large furniture because items are handmade.

Customer Support
• Tel: 084 424 3612
• Email: info@sotran.co.za