15 Year Warranty
We have invested over 30 years of experience and expertise into the craftsmanship of our products, ensuring that you won’t need to use your warranty card. However, it is reassuring to know that your new sofa or occasional chair frames are protected by a comprehensive 15-year warranty. This warranty covers the integrity and durability of the frames, providing you with peace of mind and confidence in your purchase.
Additionally, we extend a 2-year warranty for foam, stitching, and sofa feet from the date of purchase, ensuring that every aspect of your furniture maintains its quality and comfort. To make the most of this coverage, please retain your warranty card and original receipt as proof of purchase.
In the unlikely event that you encounter any issues related to your warranty, our dedicated support team is here to assist you. Please do not hesitate to reach out to us with any queries or concerns at info@sotran.co.za. Your satisfaction and trust are paramount to us, and we are committed to providing exceptional support throughout the lifespan of your furniture.
