Trade programme

These terms apply to all wholesale accounts in addition to our standard terms of trade.

1. Where applicable, these terms and conditions apply in addition to the terms and conditions attached.
2. The wholesale buyer account is issued by Sotran Dekorativ, to the person nominated in terms of the application form, at our sole and absolute discretion, on full completion of the application form and receipt of the required business documentation for a new application. You confirm that all information provided in the application is true, complete, current, and accurate.
3. The account will only be issued to you if you provide us with sufficient proof that your company/business is registered to render retail re-selling, property development and/or hospitality services. Documentation verifying this status to accompany this application.
4. The account will be ready for purchasing online and in Sotran branches once we positively verify your application.
5. Your account, which has a unique 6-digit account code, will be available for use immediately after it has been issued to you. Please login to our website using your login details or present your code and ID number in-store for verification.
6. You will be entitled to a 30% (thirty percent) discount ("the Discount") on full-priced Sotran Dekorativ merchandise only, until such time as we revoke the account in writing or verbally. The Discount will only apply to goods in-store and not to any services provided by Sotran Dekorativ, for example CMT costs, transport costs, etc. The wholesale account cannot be used in conjunction with any other current promotion. You may select the higher of the two discounts for your purchase. We may, in our sole and absolute discretion, exclude the discount from promotional offers.
7. You must keep your account details private and only you, the applicant in person, may use the account. A separate application must be completed for each nominated person authorised to make purchases on behalf of the business/company that you represent. We will use our sole discretion to issue a secondary account profile to such other representative upon receipt of all the necessary documentation.
8. Goods can only be dispatched once fully paid. Goods which are paid for but held by Sotran for longer than 30 days will attract monthly storage fees of 2.5% of the invoice value.
9. Payment for purchases must reflect the full purchase value at the time of purchase. We accept cash, debit and credit cards as well as internet electronic fund transfers as payment.
10. The credit derived from items returned within the Sotran policy framework may be used to offset monies due on new orders (all terms and conditions to apply).
11. Exchanges or alterations will be at your cost if not explicitly agreed to in writing by all parties.
12. All logistics costs stemming from the above are to be at your cost.
13. Sales orders for goods that are not currently available in stock and are ordered from our suppliers for you require a minimum 75% deposit, which is non-refundable.
14. You agree that the address you have provided on the application form is the address where we must send all communication and that such communication will be binding on you. You must let us know in writing if you change any of your contact details.
15. You will not use, reformat, adapt, vary, or modify any of our intellectual property without our prior written consent.
16. We may amend or replace the account terms at any time, and you will be bound to any changes made.